01. Information We Collect

We may collect personal information when you browse our Website, place an order, create an account, contact us, or use our services.

Information You Provide

• Full name and contact information.
• Email address and telephone number.
• Billing and shipping addresses.
• Payment-related information.
• Order details and purchase history.
• Information provided in customer service communications.

Complete payment card details are processed through third-party payment providers and are not stored by us.

Information Collected Automatically

• IP address and approximate location information.
• Browser type, operating system, and device information.
• Pages visited, browsing activity, and time spent on the Website.
• Referring websites.
• Cookies and similar tracking technologies.

We use this information to better understand Website performance and improve the shopping experience.

02. How We Use Your Information

We may use collected information to:

• Process payments and fulfill orders.
• Confirm purchases and provide delivery updates.
• Manage returns, refunds, and customer inquiries.
• Prevent fraud and maintain Website security.
• Improve our products, services, and Website functionality.
• Analyze traffic and customer behavior.
• Personalize shopping experiences and advertisements.
• Send promotional communications where permitted by applicable law.
• Comply with legal obligations.

03. How We Share Your Information

We may share personal information with trusted service providers as reasonably necessary to operate our business and provide our services.

These providers may include:

• Payment processing providers.
• Shipping and logistics companies.
• Order fulfillment partners.
• Website hosting and technology providers.
• Analytics providers.
• Advertising and marketing service partners.
• Customer support providers.

We may also disclose information when required by law, legal proceedings, or government requests, or when reasonably necessary to protect our rights, customers, property, or business operations.

We do not sell personal information in exchange for money. Certain advertising and analytics activities may be considered sharing or selling under applicable privacy laws, and available rights and choices will be honored as required.

04. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to support Website functionality and improve your experience.

These technologies may help us:

• Remember preferences.
• Maintain shopping cart functionality.
• Analyze Website visits and performance.
• Improve our products and services.
• Measure marketing effectiveness.
• Provide relevant advertising where permitted.

You may manage cookies through your browser settings and any privacy controls made available on our Website. Disabling certain cookies may affect Website functionality.

05. Payment Information

Payments are processed through secure third-party payment service providers.

We do not store complete credit or debit card information. Payment providers process your payment information in accordance with their own privacy and security practices.

06. Marketing Communications

Where permitted by applicable law, we may send promotional emails, product updates, and special offers.

You can unsubscribe from marketing emails using the unsubscribe instructions included in those messages or by contacting Customer Support.

07. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

08. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access personal information held about you.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Obtain information about data collection and use.
• Withdraw consent where applicable.
• Opt out of certain advertising-related sharing or processing where required by law.

To submit a privacy request, contact service@stirnora.com. We may need to verify your identity before processing certain requests.

09. Children's Privacy

Our Website is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13. If we become aware that we have done so, we will take reasonable steps to delete the information.

10. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices, or security measures. We encourage you to review the privacy policies of any external services you visit.

11. International Data Transfers

Personal information may be transferred to and processed by service providers operating in different countries.

Where required by applicable law, appropriate measures will be used to safeguard such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

Updates will be posted on this page, and the Last Updated date will be revised as appropriate.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact:

service@stirnora.com